Refund Policy
Refund policy: ask within 7 days of buying full access, for any reason, and we refund the full $19 to your original payment method.
- Effective from
- 2026-11-10
- Refund window
- 7 days from purchase
- Reason needed
- None
- Amount
- The full price you paid ($19)
- What happens to access
- The access code is closed when the refund is made
- How refunds are paid
- By our merchant of record, Waffo Pancake, to the original payment method
- After 7 days
- Not refundable, except where the law requires
- Free before you pay
- The 20-question diagnostic with explanations
Last updated: 2026-11-10
This policy covers full access to Certified Architect Exam Prep, the unofficial practice bank for the CCAR-F exam (formerly CCA-F). You can try 20 questions with explanations for free before you pay.
7-day refund, no reason needed
If you bought full access and it is not what you needed, ask within 7 days of the purchase and we refund the full price. You do not have to tell us why, and it does not matter how many questions you have done.
How to ask for a refund
Write to us through the contact page with the email address you paid with, or your access code. We reply within a few working days. Refunds go back to the original payment method through our merchant of record, Waffo Pancake, and the access code stops working once the refund is made.